Refund policy

Need to return or exchange something? We’re here to make it easy.

📦 Condition & Timing
You can request a return or exchange within 14 days of delivery. Items must be unused, in their original condition, with all tags and labels attached.

🔄 Exchanges
Tell us which item you’d like in your request. You cover return and exchange shipping costs. Customers outside Egypt are responsible for return shipping costs.

💸 Refunds
Original shipping fees are non-refundable. Once your return is approved, your refund will be sent by bank transfer within 3–5 business days.

📝 How to Start
Fill in our form:
→ Start my return or exchange

https://forms.gle/ximWwL2bswkrUc7E9