Where do you ship , How long does delivery take?
We ship worldwide 🌍
Whether you're chilling in Cairo or vibing in Berlin — we got you.
Delivery usually Takes :
- Egypt: 2-4 working days
- International: 5-10 working days
(Delays might happen in peak seasons, but we’ll always keep you posted.)
How do I track my order, Can I change or cancel my order after placing it?
Once your order ships, we’ll email you a tracking number. Stay tuned.
You can cancel your order !
We totally get it — sometimes you change your mind. Just contact us as soon as possible on the same day, before the shipping company picks up your order (usually within a few hours).
We process and hand over orders daily, so the sooner you reach out, the easier it is to make changes. We’ve got your back.
What’s your return & refund policy ?
- We accept returns and exchanges within 14 days of delivery.
- Items must be unused, in original condition, with all tags attached.
- To start a return or exchange, just contact us at Support@LevaiandLoris.com or on WhatsApp with your order number and reason.
- Refunds are processed to your original payment method after we receive and inspect the item.
- You’ll need to cover the return shipping costs. Original shipping fees are non-refundable.
Do you offer cash on delivery?
Yes! Inside Egypt, you can pay cash or by Visa upon delivery — whatever suits you best.
For international orders, we accept online payments only at checkout.
Are the caps unisex , Is the cap size adjustable?
- Absolutely. All our caps are made to suit every head, every vibe — no matter your gender.
- Every cap comes with a premium adjustable strap at the back for a perfect fit , the adjustable strap fits most head sizes comfortably.
What materials are used , How do I clean my cap?
High-quality cotton canvas front + breathable mesh back. Premium patch with embossed text. All built to last and flex.
to clean your cap Keep it fresh:
- Spot clean with a damp cloth
- No machine wash
- Don’t bleach or tumble dry
- Air dry only
- Caps like a little love, not a washing machine war.
Are your wallets made from real leather , Will the leather change over time?
Yes — 100% genuine leather. No shortcuts, no synthetic blends. Just real, premium quality that lasts.
Will the leather change over time? Absolutely — and that’s the beauty of it. Our wallets develop a natural patina with use, giving each one a unique character over time.
an the wallets fit international currency and cards , Do your wallets come with gift packaging?
Yes. All our designs are made to fit standard global bills and cards — sleek enough to stay slim, spacious enough to carry what matters.
Do your wallets come with gift packaging? They do. Every wallet arrives in our signature box, ready to impress — whether it’s for you or someone else.
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